GE Change Acceleration Process (CAP) Model

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This is a proven framework used by global strategy consulting firms for Fortune 500 companies. Learn this methodology and enrich your expertise. Then, save time by lifting slides directly from this presentation into your own.

Change Management refers to the structured use of processes, tools, and techniques to guide the people side of Transformation and deliver desired outcomes. In the late 1980s, General Electric (GE), under the leadership of Jack Welch, recognized that accelerating market dynamics required faster internal change. At the time, GE was experimenting with various methods to drive success.

This PPT presentation outlines the GE Change Acceleration Process (CAP) Model--developed by GE through extensive research into best practices across industry and academia. The CAP Model provides a repeatable set of principles and tools designed to accelerate the execution and adoption of Organizational Change.

The CAP Model encompasses 7 essential steps:

**1. Leading Change** - This step emphasizes the central role of Leadership in initiating, guiding, and sustaining change. Strong Leadership commitment is essential. Lack of Leadership buy-in risks failure of Transformation initiatives.

**2. Creating a Shared Need** - This compels leadership, employees, and key stakeholders to recognize and internalize the urgency for transformation, ensuring widespread acknowledgment of the need for change.

**3. Shaping a Vision** - Focuses on creating and communicating a vision that aligns the organization, sets direction, and unifies stakeholders around a shared future state.

**4. Mobilizing Commitment** - Emphasizes building organizational will, securing stakeholder buy-in, and fostering widespread engagement to drive change forward.

**5. Making Change Last** - Transitions the organization from initial implementation to full integration of change into its culture, systems, and daily operations.

**6. Monitoring Progress** - Systematic tracking of progress, assessing performance against objectives, identifying obstacles, and making necessary adjustments to sustain momentum.

**7. Change Systems and Structures** - Aligns systems, structures, processes, and policies to support and reinforce the new behaviors, practices, and ways of working introduced through the change initiative.

Each step is discussed in depth. Additional topics covered include CAP implementation tools, the Change Effectiveness equation, implementation obstacles, among others.

This PowerPoint presentation on the GE Change Acceleration Process (CAP) Model also includes some slide templates for you to use in your own business presentations.

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